TERM AND CONDITIONS

 

For each product are provided the images and the description containing the related details.

For more information on a product and its wearability or to request a fabric sample write an email to info@usenuselessenough.com

ORDERS

Usenuselessenough.com reserves the right to refuse an order if the payment approval is not received by the customer’s bank. Once an order is received, it is not possible to make changes to this order. Furthermore, the orders placed separately will be shipped separately. Usenuselessenough.com reserves the right to refuse or / and process an order at any time. Any delays in shipping will be communicated to the customer.

PRE-ODERS

For pre – orders we mean the orders of those online items that are not immediately available on the ready and whose date delivery is scheduled in the weeks following the receipt of the pre-order. The country of the shipping address entered in the pre-orders can not be subsequently changed.

ORDER STATUS

Through the vehicle number provided when ordering, you can monitor the progress of your order.

SHIPMENTS AND DELIVERY

SHIPPING METHODS

Usenuselessenough.com ships all over the world by express courier. In accordance with the applicable international trade laws, the goods are accompanied by an official invoice stating the total value of the goods purchased in the same currency as the original purchase. In addition, the value of each individual product purchased is indicated on the invoice. For the goods available on the ready shipment is made the next business day after receipt of the order verification of the bank transition. The shipment of pre-order products is carried out when the goods are available. In case of failure to deliver a pre-order item, the customer will be promptly notified and reimbursed. Please note that it is illegal on the invoice to declare values ​​lower than the amount actually paid by the customer, or to declare goods as “gifts”, therefore requests from customers related to these activities will not be accepted.

DELIVERY TIME

Usenuselessenough.com processes orders in Turin, Italy, from Tuesday to Friday. Orders are processed the day following the date order, or the first available working day. Orders placed from Saturday to Monday will be processed the following Tuesday. Usenuselessenough.com ships all over the world by express courier. Usenuselessenough.com can not be held responsible for delays in shipping caused by weather conditions, customs controls or other circumstances unrelated to Usenuselessenough.com.

Please note that during the holiday periods there may be delays in the delivery of the goods.

SHIPPING FEES

Below are the shipping costs for each geographical area. In case, for any reason, a parcel not be collected by the customer, shipping costs and any customs duties related to the express delivery of the express courier to the sender Usenuselessenough.com, are deducted / withheld from the refund due.

Italy 5 euro

UE 12 euro

UK 12 euro

Japan 30 euro

Swiss 20 euro

Republic of Corea (Sud Corea) 40 euro

Cina 30 euro

Hong Kong 30 euro

USA 20 euro

Australia 35 euro

Russia 30 euro

Resto del Mondo from 35 to 50 euro by destination

SHIPMENT TRACKING

When the order is given to the courier, customers receive an e-mail notification from the express courier with the number of the waybill (AWB) relating to the order, through which it is possible to monitor the progress of the order and trace the own shipment.

DELIVERY OF THE PARCEL

Upon delivery of the goods, customers are asked to inspect the package carefully before signing confirming receipt of the goods. If the customer receives a box that has been opened by the Customs or the Courier for authorized external inspections, the package must be closed with a seal of guarantee or control by the institution. If the package appears tampered with, the customer is asked to sign the receipt of the package with reserve or to refuse delivery of the package same. In the event that there is evidence of tampering with the package, the customer is required to open a complaint with the local express courier office and to promptly contact Usenuselessenough.com. In the case of a tampered package, if the customer does not sign the receipt with reserve, delivery is considered automatically accepted and consequently no claims are accepted.

DELIVERY FAILURE

All customers, by placing an order, establish a business relationship with Usenuselessenough.com and undertake to accept delivery of the package relating to their order. If a package is not delivered to the customer’s address due to its non-cooperation (incorrect / incomplete telephone number, incorrect / incomplete address, absent recipient) or if the customer refuses delivery, the package is returned to the sender Usenuselessenough.com in Italy charged to the customer.

PRICES AND CURRENCY

​The published prices and the final invoices will be in Euros (EUR) for all the countries of the world. Usenuselessenough.com invites customers to contact their bank for the value of price conversion and bank commissions related to the transaction. Credit cards will be debited in Euros, and therefore, due to variable exchange rates, the final price will be calculated and charged to the credit card with the exchange rate applicable on the day of the transaction.

RETURNS AND REPLACEMENT

​The customer is free to return the order in whole or in part. Items can be returned for size / color change within 14 days from the date of receipt of the package. The items must be returned in the same condition in which they were originally sent, packed in an orderly manner and with the warranty seal perfectly intact and still attached. If customers wish to return the goods, they are asked to send an e-mail to info@usenuselessenough.com and request their return authorization number (RAN). The written request must contain the order number, the code of the item (s) to be returned and the reason for the return: refund (in case of defective items, not in compliance with the order, etc.) or change of size and / or color. After submitting this request to Customer Service, the customer will receive an e-mail with the return authorization number (RAN) and instructions to be followed in order to make the return. Customers are requested to write their RAN on the return label attached to each item and on the copy of the invoice to be placed in the package. Customers are asked to follow the instructions provided to them faithfully.

CHANGE SIZE AND/OR COLOR

Items can be changed for the same model in different size and / or color, if available. Changes with different items are not accepted. The new requested article can be made following the same procedure. Returned items must not have been worn, washed or altered in any way. Items must be returned with all original labels, wraps and other accessories (dustbag, and clothing covers, etc.) received in the package. In case of defective or incorrect goods due to an error made by Usenuselessenough.com, customers are asked to follow the instructions above. Customers are requested to provide photographic evidence proving the defect or error. In these cases, shipping costs and any customs charges are charged to Usenuselessenough.com. Returns must be shipped in the packaging box originally used by Usenuselessenough.com, accompanied by a copy of the invoice. The shipping costs for the return of items purchased are charged to Usenuselessenough.com, any customs charges instead, are always charged to the customer.

Returns authorized by Usenuselessenough.com must be shipped from the same country where the order was originally shipped. Authorized returns must be shipped with the courier indicated by Usenuselessenough.com in the e-mail containing the return instructions. Usenuselessenough.com reserves the right not to accept returns in the event that the customer entrusts the shipment to a different courier from the one indicated and in the event that the delivery involves additional costs for Usenuselessenough.com or request collection at the a branch of the courier. Usenuselessenough.com reserves the right to refuse returns that have not been authorized or sent in accordance with the return policy. In these cases, Usenuselessenough.com can return the package to the sender at the original shipping address.